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Challenge: Frequent website crashes and payment gateway errors during peak hours, with no in-house IT team to respond quickly. Every minute of downtime meant lost sales.
Solution: Biz AI Last provided 24/7 monitoring and support. AI triage caught server resource spikes early, live experts resolved payment integration issues via remote connection, and on-site visits upgraded their hosting infrastructure.
Challenge: 12 agents across 3 offices struggling with VPN connectivity, email sync failures and CRM slowdowns — often after hours when their IT contractor was unavailable.
Solution: Our AI triage resolved routine VPN resets automatically. Live experts handled email and CRM issues via remote connection, while on-site technicians upgraded their office network infrastructure.
Challenge: Online learning platform with students and educators across multiple time zones. Server issues, video conferencing glitches and LMS bugs needed immediate resolution at any hour.
Solution: Biz AI Last's AI auto-detected server performance issues and triggered alerts. Our live team resolved platform bugs via remote sessions. On-site support set up redundant infrastructure for failover.
Challenge: A growing team of 40+ employees with no dedicated IT department. Frequent printer failures, software licence issues and security concerns were eating into productive hours.
Solution: AI triage handled password resets and common troubleshooting. Remote support resolved software and licence issues instantly. On-site technicians managed hardware, network security audits and patch management.
From AI-assisted triage to live experts, remote fixes and on-site technicians — Biz AI Last keeps your business running 24/7.
Let us write your IT success story.