95%
Issues Resolved Remotely
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Your business never sleeps. Neither does your IT team.
Live expert support • Remote connection • On-site intervention
How It Works
When you or your team reports an IT issue, our AI assistant is the first responder. It analyses the problem, walks through known solutions, and resolves common issues instantly — without waiting for a human. Think of it as your always-available first line of defence that handles password resets, connectivity guides, software troubleshooting, and more.
When the AI can't resolve the issue, you're seamlessly connected to a live IT expert via our website support tool. Chat by text, start an audio call, or launch a video session — all from your browser. Our technicians diagnose issues, guide you through solutions, and provide hands-on expertise 24 hours a day, 7 days a week.
Some problems can't be talked through — they need to be directly fixed. When guided support isn't enough, our technician securely connects to your computer or server remotely. They take control, diagnose the root cause, and fix the issue right there, as if they were sitting at your desk.
When remote can't solve it, we come to you. Hardware failures, network cabling, server installations, or any issue that requires physical presence — our certified technicians are dispatched to your location. We handle it on the spot so your business gets back to full speed.
Issues Resolved Remotely
Average Response Time
Always-On IT Support
See How It Works
Watch how our four-level support system works: from AI-assisted triage to live expert support, remote connection fixes, and on-site technician visits.
Why Businesses Choose Us
IT issues don't wait for business hours. Our 24/7 support means problems are identified and resolved around the clock, keeping your team productive and your systems running.
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Not every issue needs a technician on-site. Our AI triage → live support → remote fix → on-site model ensures problems are solved at the right level, saving you time and money.
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Hiring a full-time IT team is expensive. With Biz AI Last, you get enterprise-grade IT support — AI, live experts, remote fixes, and on-site visits — for a predictable monthly fee.
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Add our support tool to your website with a single line of code, or simply contact us directly. We onboard your business, learn your systems, and you have a fully functioning IT from day one.
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Whether it's a server crash at midnight or a printer that won't cooperate, we're here. Contact us for a free consultation and see how our IT Support 24/7 can take the stress off your shoulders.